I have been
meeting with a friend over the last several weeks to discuss leadership. What
started as an opportunity to catch up has evolved to a deep dive into
leadership. We have been exploring the role of servant leadership in a
corporate environment and this has me thinking about purpose… why do we do what
we do?
Leadership
is influence. As leaders, if we are not willing to assume an influential role,
then we have no business being in the leadership position to begin with. Influence
simply suggests that we have some effect on others. This change can either be
positive or not; it can be accomplished intentionally or by chance. If our
leadership is going to have a bearing on those around us, don’t we have the
responsibility to ensure that the affect we create is constructive?
This is the
heart of servant leadership. Too often we think of this as always stepping up
and doing… but it’s more about being than doing. It starts first with knowing
ourselves and evolves to a point where our purpose, the reason we do what we
do, is always for the betterment of those around us. Let’s explore this in my
three principles of servant leadership.
Understanding Others
Before we
can begin to understand others, we first must slow down and listen. Listen to
what others are saying, listen to what other are asking, and most importantly,
listen to the needs of those we serve. Effective leadership is developing a
keen sense of awareness of the needs of others and then acting on those needs to
advance both the individual and the organization. In deference to Albert
Einstein, “Any fool can know others; the point is to understand others.” With
this understanding evolves a level of empathy that allows leaders to share in
the experiences and emotions of others.
Nurturing Others
Once
understanding begins to take shape and our conceptualization of others becomes
more defined, our role as leaders shifts to one of encouragement and support. Tom
Peters said it best, “Management is about arranging
and telling. Leadership is about nurturing and enhancing.” It is not enough simply to tell
others they are valued and doing a good job, leaders must demonstrate this
through engagement. Our presence indicates commitment and value, both of the
task at hand and of the individual performing the task. Our involvement
cultivates a deeper relationship that provides a foundation for leadership
development... both in others as well as in us.
Growing Others
As a
leader, I have always found it satisfying when someone I have mentored or
supported receives an opportunity to advance in their career. The leadership
role is one of stewardship – the careful responsibility of resources - whereby
the greatest resource is that of the human kind. Like the parable of the
talents in the New Testament, we are to grow the talents of those entrusted to
our leadership. Warren Bennis states it this way, “Growing other leaders from
the ranks isn’t just the duty of the leader, it’s an obligation.” Our
obligation to others is to give them our best and to, in turn, expect the best
from them. We do this not by burying the talents we collectively have, but by
intentionally developing these talents together in a partnership of possibility
and potential.
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